How to confirm your blog configuration with Livefyre after install

I just added the Livefyre WordPress Comments Plugin to WPSnacks.com to handle the comment discussion. After installing and activating the Livefyre plugin in the WordPress dashboard, it gives a link at the top of the screen that says Confirm your blog configuration with Livefyre.com to complete Livefyre’s setup and import your comments. The problem is that for most people, the link just takes you back to Livefyre’s site and never finishes the setup and comment import. Today’s snack shows you how to successfully confirm your blog configuration with Livefyre.com so that you can start using it to handle your site’s comments.

Like most other people that install this plugin, When I clicked the link at the top of my dashboard, it took me to Livefyre’s site, where it asked me to login/create an account. After doing this it took me right back to the plugin’s download instructions. I tried it several times and kept being taken back to Livefyre’s site instead of finishing the setup and importing my comments. I use Mozilla Firefox and Google Chrome as my two main browsers and tried it in both with the same problem. Finally I found the solution.

Internet Explorer is a browser that I only keep installed on my computer for problems like this. Using Internet Explorer, I logged into my WordPress Dashboard and clicked the link at the top to confirm the Livefyre configuration and it worked correctly and imported my comments. Some sites and applications seem to only work in Internet Explorer. Hope this helps with your install of the Livefyre WordPress Comments Plugin.

Update:
Jeremy from Livefyre has sent me an update on this issue via our comments below. He says that this is a known issue that they are working to resolve. He has suggested another resolution to the problem that you can use until it is resolved. If you clear your browser’s cache and then go back to click the “Confirm your blog configuration with Livefyre.com” link again it will complete the setup and import your comments. Thanks Jeremy for the update and for supplying such a great comments plugin!

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Comments

  1. Hey there, Jeremy from Livefyre here. We’re happy to have you on Livefyre and appreciate you taking the time to write about our installation process. The issue you’ve mentioned is one we’re currently working on that lies in browser caching. After a quick clearing of the cache and clicking the “Confirm your blog…” prompt one more time it’ll go through without a hitch in any browser.
     
    If you ever have any questions, let us know, we’d be more than happy to help in any way that we can!

    •  @JMattHicks Thanks for your reply and update.  I will add an update to the post.  It is great to see you guys be so quick to reply and help your plugin’s users out by resolving this minor issue.  I look forward to using your plugin for my site’s comment discussion.

      •  @WPSnacks You’re very welcome, and thank you for your kind words 🙂 We’re happy to have ya and don’t hesitate to give me a shout if you ever need anything!

  2. lookhappy says:

    wut

  3.  @WPSnacks Thanks for the tips, fortunately I didn’t have any issues when installing Livefyre. So far I think it’s a great system, better than Disqus I reckon. It’s how I find your site too, I’m often needing help with WordPress, so I’ll be back. What’s your opinion on Livefyre so far?

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  5. I am looking forward to use this plugin this post will help.

  6. Nice information, many thanks to the author. It is incomprehensible to me now, but in general, the usefulness and significance is overwhelming.

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  8. jalantikus says:

    nice tutorial.I am currently making a new blog of my own and find your tips really usefulthanks!

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  10. Nice post …

  11. Nicely presented information in this post, I prefer to read this kind of stuff. The quality of content is fine and the conclusion is good. Thanks for the post.

  12. This post is very useful especially for me thank you for sharing.

  13. It was nice 🙂

  14. justclick1n says:

    Nice article and I guess this plugin is more secured and it stops spammers from spamming our blog.
     
    Thanks for sharing
    Esther
    http://justclickin.com

  15. I really appreciate the kind of topics you post here. Thanks for sharing information that is actually helpful. Good day!

  16. Nice sharing about livefyre.

  17. I’ve installed the plugin and got no link to confirm my blog! any sugestion as to why?

  18. The information and the aspect were just wonderful

  19. A big thank you for your article post.Really thank you! Want more.

  20. bbradford77 says:

    hi just wondering how this comment system is working out for you?  I found this info on livefyre and it has scared me off it.  What are your thoughts on this comment system?

  21. bbradford77 says:

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